Refund & Return Policy
Every piece is prepared and checked with care so you can shop with confidence.
No Returns & No Refunds
All purchases from Hijab Al Najah are final sale. We do not accept returns, exchanges, or refunds once an order has been placed or delivered.
Made With Care
Every product is prepared with attention to detail and care. Our products are checked before dispatch to ensure they meet our quality standards.
Please Choose Carefully
Before placing your order, please carefully review the product name, colour, size, fabric, quantity, and other available product details. Product colours may appear slightly different depending on lighting, photography, and individual screen settings.
Order Confirmation
Once an order has been confirmed, it is prepared for dispatch. Please make sure your delivery information and selected products are correct before completing your order.
Damaged or Incorrect Item
Although we carefully check every order before dispatch, if you receive an item that is damaged or different from what you ordered, please contact us as soon as possible with your order details and clear photographs of the item and packaging.
Any such case will be reviewed individually by Hijab Al Najah. This does not constitute a general return or refund policy.
Before You Order
We encourage you to contact our team if you have any questions about a product before placing your order. We will be happy to help you with available product information.